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Sri Lanka jumps nine positions in UN E-Gov Index

Making a significant progress from its preceding ranking, in the 2020 United Nations E-Government Development Index (EGDI), Sri Lanka has advanced its position to the 85th from 94th in 2018. While this wasn’t the highest position Sri Lanka has achieved over the twenty years of survey period, it can be seen a substantial advancement as country position has been sliding over the last few years.


In sub components, Sri Lanka has achieved a Very High Human Capital Index (HCI) with a High Telecommunication Infrastructure Index (TII) and a High Online Services Index (OSI). It is the only South Asian country to make such a balanced achievement. Bangladesh and India have been ranked ‘Middle’ in their Telecommunication Infrastructure, while Pakistan is ranked ‘Low’. The survey identifies Sri Lanka as a Sub-Regional Leader and its position is used to benchmark the rest in South Asian region.

“This is a clear indication of Sri Lanka’s success in its journey towards Digital Government.”, said Jayantha De Silva, Chairman Information and Communication Technology Agency (ICTA). “ICTA has recognized Building Digital Government as one of the key pillars in its strategic framework. I am certain with the guidance and fullest backing at the Executive Level we could do far better in the years to come.” he added. ICTA intends to implement over 30 full scale shared solutions and 50 digital services with its government interoperability framework adopted by all state institutions by the year 2025.

The 2020 ranking of the 193 UN Member States in terms of digital government – capturing the scope and quality of online services, status of telecommunication infrastructure and existing human capacity – is led by Denmark, the Republic of Korea, and Estonia, followed by Finland, Australia, Sweden, the United Kingdom, New Zealand, the United States of America, the Netherlands, Singapore, Iceland, Norway and Japan.

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